Privacy Policy

Privacy Policy

This Privacy Policy explains how Jaro Spark Online Gaming (“we”, “our”, or “us”) collects, uses, stores, and protects personal data when you use the Jaro Spark mobile application (“the Game”). By accessing or using the Game, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Account Information

• Login provider details (Apple, Google, Facebook, Huawei)
• Unique user identifiers
• Guest mode identifiers (device-based)

b. Gameplay & Usage Data

• Game progress and achievements
• In-game interactions and preferences
• Virtual item usage and purchase history

c. Location Data

• Approximate location (city or region level)
• Used only when location features are enabled

d. User-Generated Content

• Wishes, Spark News posts, map pins, postcards, blessings

e. Technical Data

• Device type, OS, app version
• Crash reports and performance logs

2. How We Use Your Information

• Operate and maintain the Game
• Enable gameplay features and cloud saves
• Personalize player experience
• Process in-game purchases
• Moderate content and ensure safety
• Improve performance and features

3. Advertisements & Analytics

The Game may display rewarded advertisements. We may use third-party analytics and advertising partners to understand gameplay behavior and deliver ads. These partners may collect anonymized or aggregated data under their own privacy policies.

4. Data Sharing & Third Parties

We do not sell personal data.

• Authentication providers (Apple, Google, Facebook, Huawei)
• App stores for purchase processing
• Analytics, crash reporting, and ad partners
• Legal authorities if required by law

5. Data Retention

We retain personal data only as long as necessary to operate the Game, comply with legal obligations, and resolve disputes.

Guest mode data may be permanently lost if the app is deleted or device reset.

6. Children’s Privacy

Jaro Spark is intended for players aged 13 and above. We do not knowingly collect data from children under 13 without parental consent.

7. Data Security

We use reasonable technical and organizational measures to protect your data. However, no system can guarantee absolute security.

8. Player Rights

• Access personal data
• Request correction or deletion
• Withdraw consent (where applicable)

Requests can be made via in-game support or contact email.

9. International Data Transfers

Data may be processed outside the United Arab Emirates with appropriate safeguards in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Game means acceptance of changes.

11. Contact Us